The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 25 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Valet parking
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
Sauna
Jacuzzi
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bath Road,
Bournemouth,
United Kingdom,
Dorset
Map view
street view
Bath Road,
Bournemouth,
United Kingdom,
Dorset
City landmarks
Beach
Bournemouth Beach
790 m
Garden
Lower Gardens
630 m
Square
The Square
630 m
Harbour
Boscombe Pier
2.1
km
Central Gardens
990 m
West Cliff Lift
740 m
The Triangle
Upside Down House
900 m
Christchurch Road
Boscombe Chine Gardens
1.9
km
Park
Meyrick Park
1.8
km
Church
St Stephen's Church
820 m
Amusement Park
Treehouse Family Play
1.1
km
Nearby
Harbour
Bournemouth Pier
350 m
Aquarium
Oceanarium
310 m
Gallery
Russell-Cotes Art Gallery & Museum
220 m
Parking area
Bournemouth International Centre
460 m
Church
St Peter's Church
370 m
Theatre
Bournemouth Pavilion Theatre
310 m
Gallery
Westover Gallery
350 m
Casino
Grosvenor Casino Bournemouth
90 m
Park
Bournemouth Parks
340 m
Pier Approach
Bournemouth Observation Wheel
290 m
Undercliff Drive
The Polar Bear on the Isle of Wight
550 m
Mall
BH2 Leisure Complex
470 m
Bournemouth BH1 3DU
Red Arrows Memorial
420 m
Miniature Golf Course
Bournemouth Gardens Classic Mini Golf
300 m
2 Upper Hinton Rd
Mary Shelley's Grave
310 m
Unnamed Road
Christmas Tree Wonderland
380 m
Casino
Genting Casino Bournemouth
520 m
Night club
Cameo Nightclub
450 m
205 Old Christchurch Rd
The MacGuffin Project
550 m
Restaurants
Harry Ramsden's
320 m
Undercliff Drive Eastbeach
Oscar's Restaurant
40 m
Bath Road Royal Bath Hotel
Funki Griller
90 m
61 Westover Road Under 'Prezzo'
Sushi & Roll
40 m
57 Westover Road
Thyme
70 m
Westover Road Premier Inn Bournemouth Central Hotel
Desi Dhabaa
170 m
Bath Road The Russell Court Hotel
The Terrace Bistro
300 m
Pavilion Theatre Westover Road Pavilion Theatre
The Crab at Bournemouth
410 m
Exeter Road Park Central Hotel
NEO Restaurant
360 m
Exeter Road
Reviews and Ratings
Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
convenient location
bath in rooms
dirty carpets
rude manager
5.0/10
Guest rating
Rooms
5.7
Location
5.7
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 16 reviews
7.2
7.2/10 based on 10067 reviews
Neil
United Kingdom,
April
2024
5.0/10
The hotel has a stunning location right at the beach, near the promenade, and beautiful gardens. The rooms, unfortunately, were in a shabby condition with furniture that seemed discarded, but the single beds offered a lovely scenic view from the window. The service was disappointing with unhelpful staff and conflicting information from different members. The dining experience lacked variety, and some services like valet parking and welcome drinks were notably absent. The confusing layout with corridors and the Wi-Fi issues added to the drawbacks.
Rooms
5.0
The rooms had single beds with a lovely scenic view, but the shabby condition and furniture resembling items from a marketplace were disappointing.
Service
5.0
The service was subpar with unhelpful staff and conflicting information provided. The Wi-Fi problem and rude management further marred the experience.
Location
6.0
The hotel is ideally located right on the seafront, offering easy access to the beach, Bournemouth town center, and lovely gardens. However, the confusing maze of corridors and designated smoking areas were a downside.
Dining
5.0
The dining options were limited, and services like valet parking and welcome drinks were lacking.
Facilities
5.0
The facilities were lacking key services like valet parking, and overall, the hotel did not offer standout amenities to enhance the stay.
Alan
United Kingdom,
April
2024
5.0/10
The hotel is located in a very bad area that requires attention, serving mediocre food options. The rooms lack proper views, and the service was unsatisfactory with unhelpful staff and Wi-Fi issues. However, the oatmeal was a decent dining choice but not included.
Rooms
5.0
The room had absolutely no window, lacking a nice view.
Service
5.0
The service was very unhelpful and the manager rude, lacking knowledge of proper customer service.
Location
5.0
The hotel is in a very bad area that requires attention.
Dining
5.0
The oatmeal was a satisfactory option but not included.
Facilities
5.0
The hotel lacks proper facilities for a comfortable stay.
Norman
United Kingdom,
December
2023
5.0/10
The hotel is located very near the beach and offers a convenient location close to restaurants. Although the rooms had visibly dirty carpets, the bath and the view of a backyard were nice touches, but the 4ft 6ins bed was a bit small. The service was severely lacking with unhelpful staff, including a rude manager who showed a lack of courteous customer service. The location felt like an extension in a maze of corridors and was in a dangerous area requiring attention. The dining experience was subpar, especially for vegetarians. Despite these issues, the hotel offered dry cleaning and valet parking.
Rooms
5.0
The rooms had visibly dirty carpets but were equipped with a bath and a view of a backyard. The 4ft 6ins bed was a bit small.
Service
5.0
The service was very unhelpful, with a notably rude manager and staff who lacked proper customer service skills.
Location
5.0
The hotel was situated down a confusing maze of corridors in what felt like an unsafe area that needed attention. Not ideal.
Dining
5.0
The dining experience was below average, especially for vegetarians.
Facilities
7.0
The hotel offered dry cleaning and valet parking services.
convenient location
dirty carpets
Robert
United Kingdom,
December
2023
5.0/10
The hotel has a comfortable king-size bed, but the room was really hot and lacked basic amenities like drinking glasses or bottled water. The service was quite poor, with staff showing a lack of customer service skills and confusion in communication. The location, although close to the beach, is in a somewhat dangerous area. The dining experience fell short with average quality food and limited options. Despite these drawbacks, the facilities were satisfactory.
Rooms
5.0
The room with a king-size bed was comfortable but lacked basic amenities like drinking glasses or bottled water.
Service
5.0
The service was poor, with staff displaying a lack of customer service skills and confusion in communication.
Location
5.0
The location, while close to the beach, is in a somewhat dangerous area.
Dining
5.0
The dining experience offered average quality food with limited options.
Facilities
7.0
The facilities were satisfactory.
Lois
United States,
October
2023
5.6/10
The hotel offers sea view rooms with balconies but charges extra for just a window view; enjoying the sunshine was pleasant but the additional fee for a window view was not worth it. Staff members seemed confused with directives, some were patient and polite while the manager was rude; lacking customer service knowledge was evident. The location was close to the sea but felt unsafe and required improvement. The dining experience was average, catering to vegetarians but lacking in quality; cold buffet dishes were served. Overall, the facilities were satisfactory but with room for improvement.
Rooms
7.0
The sea view rooms with balconies were pleasant in the sunshine, but the £30 charge for a window view was not impressive.
Service
5.0
The staff members showed mixed behaviors with some being patient and polite, while the manager lacked customer service skills.
Location
5.0
While the hotel was close to the sea and attractions like the Russell Cotes museum, the area felt unsafe and needed attention.
Dining
6.0
The dining options were basic, catering to vegetarians but lacking in quality, especially with cold buffet dishes.
Facilities
6.0
The facilities were standard with room for improvement.
Scott
United Kingdom,
October
2023
5.0/10
The hotel is in a convenient location, close to the beach and within walking distance of the center of Bournemouth. The rooms have lovely artwork but were not cleaned to the best standard, with coffee stains on the bedside table. However, the shower experience was luxurious despite a high fee of £666. The service was disappointing, with unhelpful staff and a rude manager who provided an inadequate response to requests. The hotel's location on a hill to the beach and down maze-like corridors may not appeal to all guests. Dining options were not included in the rate and lacked fresh fruit, but grilled sandwiches were available.
Rooms
5.0
The rooms have lovely artwork but were not cleaned to the best standard, with coffee stains on the bedside table.
Service
5.0
The service was awful, with unhelpful staff and a rude manager providing a disappointing experience. They failed to address simple requests and provided a portable radiator when central heating was off. Additionally, they were not consistent in their directives.
Location
7.0
The location is convenient, within walking distance of the center of Bournemouth. However, the hotel's placement on a hill to the beach and down confusing corridors may not suit all guests.
Dining
5.0
Dining options were not included in the rate and lacked fresh fruit. Grilled sandwiches were available.
Facilities
6.0
The facilities seemed lacking in some aspects.
Arthur
United Kingdom,
September
2023
5.8/10
The hotel offers a mixed experience with clean and comfy rooms but lacks proper maintenance. The service is friendly, though inconsistent at times. The location has its ups and downs, being conveniently close to the city center but tucked into an area that needs attention. The dining options are average with limited choices, and the facilities are decent.
Rooms
6.0
The rooms had furniture that seemed discarded from Facebook Marketplace and were not well-maintained, but the balcony offered a nice sea view.
Service
7.0
The service was polite and friendly, but there were inconsistencies like being directed to specific seating due to having a dog.
Location
5.0
The hotel is conveniently close to the city center and restaurants, but the area lacks proper surveillance and is in need of attention for safety.
Dining
5.0
The dining options were average, with limited choices and some issues like not being able to cook a poached egg properly.
Facilities
6.0
The facilities are standard without any standout features.
Arthur
United States,
September
2023
5.6/10
I had a mixed experience at this hotel. The rooms, featuring a balcony for fresh air but lacking air conditioning, provided a sea view and unique furniture that seemed secondhand. The service was disappointing, with the Duty Manager causing issues and delays, leading to a ruined trip. The location was confusing to navigate but central in Bournemouth, although perceived as unsafe by some. Dining had its flaws, like the inability to cook certain dishes, but also offered homemade jams. Overall, an average stay with some drawbacks.
Rooms
7.0
The rooms with a balcony and sea view were interesting, but the lack of air conditioning was a downside.
Service
5.0
The service, especially from the Duty Manager, fell short of expectations, negatively impacting my stay.
Location
6.0
The hotel was located centrally in Bournemouth, though the maze-like corridors were a bit confusing for navigation.
Dining
5.0
The dining experience had its flaws, such as the inability to properly prepare certain dishes, but the homemade jams were a nice touch.
Facilities
6.0
The hotel facilities were average, offering the basic amenities required for a comfortable stay.
Annie
United Kingdom,
August
2023
5.0/10
The hotel has some drawbacks like lack of opening windows or air conditioning and a view of a backyard, but the service was a letdown due to slow response times and lack of customer care. However, the location is decent for access to shops and the South coast.
Rooms
5.0
The rooms lacked opening windows or air conditioning and had views of a backyard.
Service
5.0
Service was disappointing with slow response times and lack of customer care.
Location
7.0
The hotel is located near shops and on the South coast.
Dining
5.0
Dining offered medium-quality food and lacked fresh fruits.
Facilities
6.0
Limited facilities available.
convenient location
poor service
Edward
United States,
August
2023
5.6/10
I had a mixed experience at the hotel. The rooms were spacious and clean, but the service was very disappointing. The location was convenient, but the dining options were limited. The facilities were decent, but the value for money was not ideal.
Rooms
7.0
My room with a balcony and sea view was fantastic, but the cleanliness could be improved.
Service
5.0
The service was the worst I've ever experienced. The staff was unhelpful and rude, ruining my stay.
Location
8.0
The hotel is located in a convenient area close to the beach and other attractions.
Dining
5.0
The dining options were limited and the quality was average, with no included meals in the rate.
Facilities
6.0
The hotel facilities were basic but functional, nothing exceptional.
Ross
United Kingdom,
August
2023
6.6/10
The hotel provided a mix of experiences, with excellent views from the rooms but lacking some essentials like drinking water. The service was disappointing and lacked efficiency, impacting the overall trip negatively. The location offered beautiful surroundings but had some drawbacks, while the dining quality was average. Despite some shortcomings, the hotel's facilities added value to the stay.
Rooms
7.0
The rooms offered excellent views but lacked basic amenities like drinking water.
Service
5.0
The service was disappointing, with delays and miscommunication, impacting the overall stay negatively.
Location
8.0
The hotel's location provided beautiful surroundings but had some drawbacks.
Dining
6.0
The dining experience was average, lacking in some areas.
Facilities
8.0
The facilities added value to the stay, enhancing the overall experience.
Colin
United Kingdom,
July
2023
6.0/10
The hotel had some ups and downs. The rooms were cozy with a lovely four-poster bed and fantastic views, but the lack of fresh air was a drawback. The service had its moments with one duty manager trying to make amends, although overall, there were letdowns. The location was a mix, right by the Bournemouth Pier but nestled in a dangerous area needing attention. The dining experience had its faults, especially for vegetarians. The facilities were decent, though not exceptional.
Rooms
8.0
The rooms were cozy with amazing views, but the lack of fresh air was noticeable.
Service
5.0
The service had its moments, but overall, there were letdowns.
Location
6.0
The location was a mix, right by the Bournemouth Pier but in a dangerous area needing attention.
Dining
5.0
The dining experience had its faults, especially for vegetarians.
Facilities
7.0
The facilities were decent, though not exceptional.
John
United Kingdom,
June
2023
5.0/10
The hotel's location right on the seafront offers great views, but the rooms need upgrading and lack proper amenities. The service was a huge letdown, ruining my trip, and the nearby hotel offered better value. Despite these setbacks, the outside areas were pleasant for relaxing with a pet.
Rooms
5.0
The rooms were in poor condition, furniture needed replacing, and the toilet was stained with no window.
Service
5.0
The service really let me down, with staff not caring about complaints and providing awful service. Disappointed by the lack of attention to detail and delays in fulfilling requests.
Location
6.0
The hotel is right on the seafront with good views but lacks adequate security measures in a potentially dangerous area.
Dining
5.0
The dining options were limited, and service was not accommodating. Disappointing experience for vegan guests with no fresh fruits available.
Facilities
5.0
Limited facilities, with some areas not meeting expectations. The hotel could improve its overall offerings for guests.
George
United Kingdom,
June
2023
5.0/10
The hotel offers a unique serenity with access to gardens for natural photoshoots, but lacks windows for natural light or air circulation. The Wi-Fi provision needs improvement to cater to guests' connectivity needs effectively.
Rooms
7.0
The rooms provide access to garden views but lack sufficient natural light or ventilation.
Service
5.0
While most of the staff members were unhelpful, one duty manager stood out by offering a free drink as an apology, demonstrating a slight improvement in service quality.
Location
5.0
The hotel is situated in a secluded area, amidst a tranquil environment with close proximity to the coach station but distant from public spaces and the beach.
Dining
5.0
Dining options are limited, especially for vegans, and meal times may not align well with guests' schedules.
Facilities
6.0
The hotel provides basic facilities without any standout amenities.
James
United States,
May
2023
6.0/10
The hotel is conveniently situated at the top of the hill near the sea and surrounded by lovely gardens. While the rooms offer a charming ambiance with a four-poster bed and pleasant water pressure in the showers or bath, the lack of temperature control may be a drawback. The service was unfortunately subpar, with unhelpful and rude staff members providing conflicting information. The location is central to various attractions and amenities, making it a convenient choice for travelers. The dining experience, albeit not inclusive in the rate, offered decent quality food with a minor hiccup in cooking requests. Overall, a mixed experience with room for improvement.
Rooms
7.0
The rooms are cozy and well-equipped, featuring a four-poster bed and a patio.
Service
5.0
I encountered unhelpful and rude service from staff members who seemed to lack customer service skills.
Location
8.0
The hotel's location is ideal for exploration, being central to various attractions and close to essential amenities.
Dining
6.0
The dining experience, although not part of the room rate, offered acceptable food quality with minor limitations in special requests.
Facilities
6.0
The hotel provides basic facilities, ensuring a comfortable stay but lacking any standout amenities.